Serving Te Awamutu
and the greater Waikato

If you cannot attend or do not need your booked appointment, please contact us to cancel it. This makes the appointment available to others. Unfortunately we have several unattended appointments each day on some days, and this disadvantages other patients by making waiting times longer. A $15 fee is payable for appointments that are booked but not attended. 

We are now offering a new secure online payment method for repeat script orders, phone consultations and outstanding fees. This will be available to you if you have a credit or debit card. You may receive an email or text from TA Medical Centre with a link to the payment instructions. If you are unsure and wish to check that the link is safe, please feel free to call our reception to verify that it is genuine.

To ensure we deliver the best quality care to you that we can, our GPs are working to a 'one main problem' per 15-minute consultation policy. Please discuss with your GP at the start of your consultation, what your most important issue/s is/are. If the GP is unable to deal with all your health issues in one appointment, they will ask you to book a later appointment to deal with unaddressed matters. Thank you for understanding while we work to provide fair access to quality care for all our patients.

We are now closed on Saturday mornings until further notice.   

Please order repeat scripts 2-3 working days in advance, to allow processing time. 

Our Casualty department is open to treat on-the-day accidents and urgent medical issues on a walk-in basis. Patients with the most urgent medical need will be treated first, so wait times will change throughout the day. 

Lab test results: Test results are reviewed by your GP. If needed, our GP or nurse will contact you to advise next steps. If you do not hear from us, there is nothing to discuss in your lab test results.

You can request a telephone consult instead of a face-to-face consult with your GP - it may be more convenient for you and costs the same. Please ask at time of booking.

Currently, repeat prescriptions can be sent directly to your preferred pharmacy OR printed and picked up from our reception. Please advise which of these options you prefer when you order your script or speak to our script nurse. Please include your contact phone number when you leave a phone message.

We are accepting new patients. Start your enrolment online or enrol at our reception kiosk. If you are coming to the practice to enrol, call first on 07 872 0300 and we'll tell you what you need to bring with you.

COVID-19 warning: If you have cough, fever, flu-like symptoms including aches or loss of smell, please DO NOT ENTER the clinic. Stay in your car or at home and phone us on 07 872 0300. We will either send a clinician out to see you in the carpark or advise you what to do next.

Women's Health Clinic - Dr Mary Ballantyne, Dr Jo Vipond, midwife Michaela Buhrs and our specialised nurses are available for consultations on mid-life & menopause, family planning and sexual health. Contact reception now to book an appointment.

We welcome your feedback and would like you to contact us if you have any concerns or questions, or if you wish to make a complaint about the care you have received. Please feel free to email, write, make a phone call or speak to one of our receptionists in person at any time, and they will assist you or direct you to the appropriate person to receive your enquiry.